Contact & Support
Last updated: September 2026
We answer every message. The fastest way to reach a human is email — please write from the address you used at checkout so we can find your order.
Support email
Typical response time is within one business day. Refund and billing requests are handled by the same address.
What to include
- Your order or receipt number, if you have already purchased.
- The email address used at checkout.
- A short description of what you were doing and what happened.
- A screenshot, if something looks wrong on screen.
Before you buy
Pre-purchase questions are welcome — whether Bidinator fits your trade, how the one-time payment works, what the optional monthly services include, or how to move your existing clients and pricing over.
Didn't get your activation email?
Check spam and promotions folders first, then email us and we will resend the activation link.